Your privacy is very important to the entire team at Thayer Leader Development Group, Incorporated (“TLDG”). To help protect your privacy, we adhere to the following guidelines:
Your visit to our site is tracked through a standard web traffic statistics program, which keeps records of traffic on the site. Our server automatically collects data about your server’s Internet address when you visit us. You should also be aware that your information may be automatically collected through the use of "cookies". "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected by cookies, most browsers have a simple procedure allowing you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g., customized delivery of information) available on this web site.
If you sign up to receive our newsletter or ask to be contacted by TLDG, you will be required to give your name and contact information. If you complete a registration form to participate in a TLDG program, you will also be required to provide certain additional personal and credit card information (together with the other requested and tracked information, “Personal Information”). Personal Information is used to facilitate billing, fill your order and contact you about the products/services on our site in which you have expressed interest. If we have trouble processing an order, we'll use this information to contact you and potentially process any refunds. If we intend to use Personal Information for another use, we will not do so without your consent. Certain non-identifying Personal Information may be provided to our web site hosting server, credit card processor, our affiliates (The Thayer Hotel at West Point) and other vendors necessary to process your payment, support our site and/or provide the products and services to you, all of whom are bound by obligations of confidentiality regarding such information. You may correct, update, amend, delete/remove Personal Information, or deactivate your account by emailing TLDG at email@example.com. We will respond to your request within a reasonable timeframe. TLDG will retain Personal Information for as long as necessary to provide services to you.
Personal Information may be disclosed to government authorities or other third parties when required or permitted by law, including, but not limited to, in response to court orders and subpoenas. We also may disclose Personal Information in connection with investigations or when we have reason to believe that someone is causing injury to or interference with our rights or property.
To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, TLDG uses appropriate physical, technical and administrative procedures to safeguard the information we collect. We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive information such as credit card information. Credit card numbers are used only for processing payments.
TLDG is based in the United States and maintains its servers in the United States. If you are visiting from outside the United States with laws governing data collection and use, please note that by using our site and services your personal information will be transferred to the United States for processing. TLDG is obligated to comply with U.S. government laws and regulations related to data collected by TLDG for the purposes of providing the services for which you have engaged TLDG. This could require local data storage or duplication of data storage across geographic regions.
If you believe this web site has not adhered to these guidelines, please notify TLDG and we will use all commercially reasonable efforts to promptly determine and correct the problem.