James A. Gagliano
(USMA 1987)

Practical, Crisis (In Extremis) Leadership; Leader Development, Effective Leader Communication, Leading through Change, and Improving Operational Effectiveness 

Jimmy Gagliano has some three decades’ worth of practical leadership experience, both in traditional military units as an Airborne-Ranger Infantry Officer and federal law enforcement executive-level assignments. He spent 25 years as an investigator, SWAT Team Leader, member of the FBI’s elite Hostage Rescue Team (HRT), Undercover Agent, Task Force Commander, Legal Attaché (Diplomat), and Chief-of-Staff for the Assistant-Director-in-Charge of the FBI’s New York Division, an Office comprised of 2,400 employees. He has led tactical and diplomatic operations in Afghanistan, México City, and in parts of Africa, Europe, and the Middle East. He is a graduate of the Department of State’s Foreign Service Institute (FSI) and is conversational in Spanish. He has served as the FBI’s Crisis Management Coordinator for its New York Division, overseeing critical incident response efforts. A recipient of the FBI’s second highest award for valor, the Medal for Bravery, he has also seen assignments in combat theaters in Afghanistan, while assigned to the military’s Joint Special Operations Command (JSOC). Jimmy is equally adept at teaching critical personal face-to-face communication skills, along with 21st century remote leadership techniques required in the age of globalization. 

Retiring from the FBI in 2015 Jimmy’s experience leading investigators in assignments across the globe led to his transition from practitioner to academic. He serves as speaker in academic and motivational settings and he teaches undergraduate classes in Homeland Security, Criminal Justice, Military History, and Leadership at St. John’s University in Jamaica, Queens. He also serves as a full-time Law Enforcement Analyst for CNN and is a frequent contributor to Newsmax and CNN Opinion online. Jimmy has provided leadership instruction to a wide variety of audiences from various corporations and organizations, both U.S. and international.

Mr. Gagliano has been featured in scholarly works on Leadership, such as “In Extremis Leadership”, and “Leadership Lessons from West Point”, in the New York Times, New York Newsday, on NPR, and in Hudson Valley Magazine and on “American Chopper” television program for his anti-gang efforts and years of volunteer work with the Boys & Girls Clubs of America. NBC New York also featured him in a televised story; FBI Agent Helping to “Save” Children of Newburgh. He was also the featured subject of a September 2011 issue of New York Magazine, in a story entitled “Welcome to Newburgh, Murder Capital of New York: Can FBI Agent James Gagliano Make Newburgh Safe?” 

M.P.S., Homeland Security and Criminal Justice Leadership, St. John’s University, Queens, NY B.S., Military History, U.S. Military Academy, West Point, NY 

Federal Law Enforcement Officers Association, FBI Agents Association